Charge ShuffleColor Sort

A DIRECT LINE TO THE DEVELOPER

Let’s get you
back to sorting.

Official support for Charge Shuffle Color Sort. Get help with gameplay, technical issues, and privacy requests.

EMAIL SUPPORT

Reach us directly.

Open a message in your email app, with a few helpful details already outlined.

Write to support

A few details go a long way.

  • Your device model and iOS version
  • The app version and level you were playing
  • When it happened, what you saw, and steps to reproduce it
  • An optional screenshot, with private information hidden

Please do not send passwords, verification codes, or identity documents.

QUICK ANSWERS

A helpful place
to start.

How is my progress saved?

Level progress, items, your device collection, and preferences are saved on your device. Removing app data or changing devices may result in lost progress. This site does not promise cloud recovery of your save.

How do I unlock the device collection?

Complete 5, 10, 15, and 20 levels to unlock the in-game lamp, fan, console, and speaker, respectively. Check the collection entry in the game to see your progress.

An ad will not play, or I did not receive an item. What should I do?

Ad availability depends on your connection and available ads. Check your connection and try again later. If you completed an optional rewarded ad but did not receive its item, email us with the time, level, and device model.

What if the app freezes or closes unexpectedly?

Try closing and reopening the app normally, and check the App Store for an update. If the issue continues, send your device model, iOS version, app version, and steps to reproduce it. Contact support before deleting the app so you do not lose local progress.

Can I change sound and vibration?

Open the in-game settings to adjust music, sound effects, and vibration separately.

How do I manage tracking or request deletion?

Change tracking permission in iOS Settings → Privacy & Security → Tracking. For access, correction, or deletion requests, email yinmmiaomiao@163.com. See the privacy policy for more information.

QUESTIONS ABOUT YOUR DATA?

Your privacy questions belong here, too.

Use the same email for access, correction, or deletion requests. Put “Privacy request” in the subject line.

Read the privacy policy